PRIVACY POLICY

This Privacy Policy sets out our commitment to protectingthe privacy of personal information provided to us, or otherwise collected byus, offline or online, including through our [website][and] [mobile application](Site). In this Privacy Policy we, us or our means Architectural Research - Material Applications Pty Ltd, 38 150 988 882.

Personal Information

The types of personal information we may collect about you include:

• your name;
• your contact details, including email address, mailing address, street address and/or telephone number;
• your age and/or date of birth;
• your demographic information, such as postcode;
• your preferences and/or opinions;
• information you provide to us through customer surveys;
• details of products and services we have provided to you and/or that you have enquired about, and our response to you;
• your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
• information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
• additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and
• any other personal information requested by us and/or provided by you or a third party.

We may collect these types of personal informationdirectly from you or from third parties.

Collection and use of personal information

We may collect, hold, use and disclose personalinformation for the following purposes:

• to enable you to access and use our Site, associated applications and associated social media platforms;
• to contact and communicate with you;
• for internal record keeping and administrative purposes;
• for analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms;
• for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
• to comply with our legal obligations and resolve any disputes that we may have; and
• to consider your employment application.

Disclosure of personal information to third parties

We may disclose personal information to:

• third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
• our employees, contractors and/or related entities;
• our existing or potential agents or business partners;
• anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
• courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
• courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
• third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia; and
• third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.

We may store personal information overseas. Where we disclose your personal information tothe third parties listed above, these third parties may also store, transfer oraccess personal information outside of Australia. Unless we seek and receive yourconsent to an overseas disclosure of your personal information, we will onlydisclose your personal information to countries with laws which protect yourpersonal information in a way which is substantially similar to the AustralianPrivacy Principles and/or we will take such steps as are reasonable in the circumstances to require that overseas recipients protect your personal information in accordance with the Australian Privacy Principles.

How we treat personal information that is also sensitive information

Sensitive information is a subset of personal informationthat is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions,religion, trade union or other professional associations or memberships,philosophical beliefs, sexual orientation or practices, criminal records,health information or biometric information.  

Sensitive information includes:

• professionalor trade association or trade union.

We only collect, hold, use anddisclose sensitive information for the following purposes:

• any purposes you consent to;
• the primary purpose for which it is collected;
• secondary purposes that are directly related to the primary purpose for which it wascollected, including disclosure to the above listed third parties as reasonablynecessary to provide our services to you;
• to contact emergency services, or to speak with your family, partner or supportperson where we reasonably believe there is a serious risk to the life, healthor safety of you or another person and it is impracticable for us to obtainyour consent; and
• if otherwise required or authorised by law.

Your rights and controlling your personal information

Choice and consent: Please read this Privacy Policy carefully. By providing personal information tous, you understand we will  collect,hold, use and disclose your personal information in accordance with thisPrivacy Policy. You do not have to provide personal information to us, however,if you do not, it may affect your use of this Site or the products and/orservices offered on or through it.

Information fromthird parties: If we receive personal information about you from a thirdparty, we will protect it as set out in this Privacy Policy. If you are a thirdparty providing personal information about somebody else, you represent andwarrant that you have such person’s consent to provide the personal informationto us.

Restrict: Youmay choose to restrict the collection or use of your personal information.  If you have previously agreed to us using your personal information for direct marketing purposes, you may change yourmind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.  An administrative fee may be payable for theprovision of such information.  Incertain circumstances, as set out in the PrivacyAct 1988 (Cth), we may refuse to provide you with personal information thatwe hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to beinaccurate, incomplete, misleading or out of date.

Complaints: If you believe that we have breached the Australian Privacy Principles and wish tomake a complaint, please contact us using the details below and provide us withfull details of the alleged breach. We will promptly investigate your complaintand respond to you, in writing, setting out the outcome of our investigationand the steps we will take to deal with your complaint.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-outusing the opt-out facilities provided in the communication.

Storage and security

We are committed to ensuring that the personal informationwe collect is secure. In order to prevent unauthorised access or disclosure, wehave put in place suitable physical, electronic and managerial procedures tosafeguard and secure the personal information and protect it from misuse,interference, loss and unauthorised access, modification and disclosure.

We cannot guarantee the security of any information thatis transmitted to or by us over the Internet. The transmission and exchange ofinformation is carried out at your own risk. Although we take measures tosafeguard against unauthorised disclosures of information, we cannot assure youthat the personal information we collect will not be disclosed in a manner thatis inconsistent with this Privacy Policy.

Cookies and web beacons

We may use cookies on our Site from time to time. Cookies are text files placed in your computer's browser to store your preferences.Cookies, by themselves, do not tell us your email address or other personallyidentifiable information. However, they do allow third parties, such as Googleand Facebook, to cause our advertisements to appear on your social media andonline media feeds as part of our retargeting campaigns. If and when you chooseto provide our Site with personal information, this information may be linkedto the data stored in the cookie.

We may use web beacons on our Site from time to time. Webbeacons (also known as Clear GIFs) are small pieces of code placed on a webpage to monitor the visitor’s behaviour and collect data about the visitor’sviewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewingthat page.

Links to other websites

Our Site may contain links to other websites. We do nothave any control over those websites and we are not responsible for theprotection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this PrivacyPolicy.

Amendments

We may, at any time and at our discretion, vary thisPrivacy Policy by publishing the amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our currentPrivacy Policy.For any questions or notices, please contact us at:[Company/business name] ABN [ABN]

Email: mail@ar-ma.net

Last update: 2023